As the owner of Pech Limousine

From: Sue odonnell To: slawik@pechlimo.com Sent: Saturday, March 17, 2007 12:53 PM Subject: Exceptional Service

Dear Slawik, We wanted to Thank you for the exceptional service we received from your company. My fiance James rented a red limo for my 40th surprise birthday party. Charlie our driver met James earlier that morning to give him the directions and drop off the flowers and champagne. We were impressed by the impeccable service we received from Charlie. The Limo was clean and completely setup upon departure for my trip to the spa. It was a cold winter day and once Charlie arrived he stood by the door waiting for my arrival for some 15 minutes while I was finishing up getting ready, I was running late as usual. He was so nice and wanted to make sure that I knew this day was for me and that he would be opening my door and was there to make my trip memorable. Upon picking me up from the spa we stopped at a convenience store, while James was inside a couple of teenagers asked if James was someone famous and Charlie nodded yes. For that day we were, it was too funny. We never had to open a door or wait for a door to be opened Charlie was Superb. Once we arrived at the hotel I was greeted by my friends for a surprise Birthday Party. We decided to rent another Limo for our group, unfortunately your service was booked and we had to go with another service. Let's say that your service, your driver and your limo were the best of the best. The other service was twice as much and ranked as the worst business we've ever encountered in our lives. James is a business owner himself and he realizes how important exceptional customer service should be. Once the guests had left we realized that James could not find his glasses or car keys. So at 1:30 in the morning he called Charlie, he had just gotten home. He greeted James in a professional manner and went to the car to lift up the seat and sure enough the keys and glasses were in there. He said that he would drop them off 1st thing in the mourning. True to his word Charlie made the trip to our hotel on his own time and not only delivered the keys and glasses but had each them wrapped in bubble wrap and in an envelope with our name on it at the front desk. Thats what I call service! Charlie you are the Best! As promised our trip was memorable! THANK YOU! Sincerely, James Coulbourn and Suzanne O'Donnell

Birthday 10-20-2006 - Driver Bryan Barry & Bart Hoss in 1954 and 1963 Bentleys:

From: "Bernadette Ashcraft" To: "Slawik, Pech Limousine, Inc." Sent: Saturday, October 21, 2006 4:12 PMSubject: Re: Confirmation 41079 for 10/20/2006

Slawik, Just wanted to let you know that your drivers and cars made our evening the best! We had a great time, and enjoyed visiting with both of the guys. Thanks for everything. We'll be in touch again, sometime. Bernadette Ashcraft

Birthday 10-07-2006 - Driver Keith Maxey in white 10-passenger Lincoln stretch:

From: Ann Morris To: Slawik, Pech Limousine, Inc. Sent: Tuesday, October 10, 2006 8:15 AM Subject: Re: limo

Thank you very much for the limo service last Saturday night for my daughters and their friends. They had a really great time and the driver was so nice. We appreciate the great service. Ann Morris

Birthday 9-09-2006 - Driver Rod Bailey in black 14-passenger Lincoln stretch:

From: "janelle" To: <slawik@pechlimo.com> Sent: Monday, September 11, 2006 10:33 AM

Hi, we had rented a limo from another company for my daughters birthday party, and the day before the party they called us and told us that all their limos had broken down, and they would not be able to fill the reservations for the party, well of course we were stressed out, we had told 12 girls they were going to ride in a limo only to find out now we couldn't. Well lucky for us we had called your company, not only were you able to do her party, it was absolutely amazing. The driver was awesome, and all the kids loved it. I cant thank you enough. That is all the girls have been talking about, and cant wait to do it again. I really appreciate the wonderful service that we received. We could not of asked for anything better. Thanks again for everything. Janelle Jonas

Birthday 8-19-2006 - Driver Rod Ruch in white 10-passenger Lincoln stretch:

From: "Hunter, Daphne" To: "Slawik, Pech Limousine, Inc." Sent: Monday, August 21, 2006 9:53 AM Subject: RE: Confirmation 39862 for 8/19/2006

Thanks for accommodating my request on such a short notice. The kids had a great time!

Birthday 4-21-2006 - Driver Jeff Bricker in black 10-passenger Lincoln stretch(es):

From: Anne D. To: slawik@pechlimo.com Sent: Saturday, April 22, 2006 12:25 AM Subject: great job

I ordered a limo for my 19th b day. You guy were the best priced of all the other places I called. also when the limo broke down which was not your guy fault at all we got a new limo quick. Also your driver was the best he was so nice and drove us around the plaza when we couldn't think of where to go. it was a blast. i will use you guys again because of the great service.love Anne

Birthday 2-23-2006 - Driver Tom Findlay in black 10-passenger Lincoln stretch:

From: "Chris Cellar" To: "'Slawik, Pech Limousine, Inc.'"Sent: Wednesday, March 01, 2006 7:45 AM Subject: RE: LIMOS.com BIRTHDAY Inquiry, February 23 2006

Hi "Slawik", First of all, my absolute apologies for not getting back with you sooner than this but we just had a lot of excitement all weekend long with the birthday stuff and out of town company and all..... BUT, I just cannot tell you enough what an absolutely incredible time that my son and his handful of friends had the night with your limo and driver Tom!!!! We initially had set it up for the two hours with no option to keep it longer because I was thinking that it was a school night and that they would just want to stay right here in Lee's Summit, but they did want to go to the plaza, and I was actually tickled to know that they were having such a great time when he called and asked if they could go another hour. I have had SO many other kids and parents ask all about it because they heard how neat it was. I just cannot thank you enough!!! I believe that we have started something and I know that we will be doing it again - my 14 year old son is already saying that that is what he wants to do for his birthday in September. Once again, we just cannot tell you enough how awesome it was! Thank you!! and now as soon as I hit send on this email I am going to the website to give our personal review. Have a great day!!! Chris Cellar and family :)

Birthday 11-05-2005 - Driver Rod Bailey in the black 14-passenger Lincoln stretch:

From: "Anita Hunter" To: "'Slawik, Pech Limousine, Inc.'"Sent: Thursday, November 10, 2005 1:54 PM Subject: RE: Confirmation for 11/5/2005

Dear sirs: Thank you so much for the limo service you provided to my family on Saturday, Nov. 5th. My father who turned 80 was truly touched and all 15 of us had a wonderful time. Your driver was very pleasant and the trip was one my father will never forget. Thank-you so much! Sincerely Anita Hunter

Birthday 9-05-2003 - Driver Bob Findlay in a white 10-passenger Lincoln stretch:

From: "Les-n-KC" To: "Slawik, Pech Limousine, Inc." Sent: Tuesday, September 09, 2003 1:22 PM Subject: Thank You!

Birthday 1-11-2003 - Driver Dwayne Reynolds in the white 10-passenger Lincoln stretch:

From: <MEClanahan> To: <slawik@pechlimo.com> Sent: Sunday, January 12, 2003 2:47 PM Subject: Thanks

Slawik Pech, Just wanted to let you know that we had a BLAST! Gretchen was overwhelmed with the whole experience. Even that morning, at work, at the funeral we had to attend she was still asking us questions of who it might be. When we arrived to pick her up Duane went to get her and I thought Duane was going to have to carry her out kicking and screaming. Gretchen kept asking Duane questions and Duane did his job by not answering the questions she kept firing at him. She was overwhelmed-just to see her face when she saw the limousine there to pick her up. We had to send her back in to pack her bag. Gretchen said it was the best day of her life. I think the day was a major hit. Also Duane was a real gentleman and we appreciated him-Gretchen wanted to keep him. We had a FIRST CLASS evening all around. We have found us a great limousine service for life. We will be back. Again thanks for a great evening. Marge Clanahan

Birthday 1-03-2003 - Driver Tom Findlay in the black 2000 10-passenger Lincoln stretch:

From: <kwaller> To: <slawik@pechlimo.com> Sent: Monday, January 06, 2003 1:06 PM Subject: RE: Confirmation 1149 for 1/3/2003

Slawik, THANK YOU SO MUCH for the SUPERB service on Friday night! Our driver, Tom, was prompt, sharply dressed, courteous, and just perfect. I cannot thank you enough for working with me and getting me that black super-stretch limo. My mother was pleasantly surprised and it was the perfect topping to a memorable birthday celebration. Please be assured that I will make sure that I tell everyone about your superior customer service, immaculate automobiles, pleasant drivers and excellent communication. Here's to hoping that you and your business enjoy much success throughout the year! Sincerely, Kimberly Waller (Another Satisfied Customer)

From: "Kim Carleton" To: <slawik@pechlimo.com> Sent: Monday, February 18, 2002 12:35 PM Subject: Thank you. Thank you

I just wanted to say Thank You so much for the excellent service on Saturday, February 16, 2002. I called you at 9:00 a.m. Saturday morning wanting a limo for 11:00 a.m. that same day, and you came through without question. It was my daughter's 12th birthday and I was supposed to take her and four friends to the mall, but couldn't fit all of them in my car with seatbelts, so I decided at the last minute to get a limo. They had the best time and the driver (Bob Johnson) was so great! Thanks again, I will definitely recommend Pech Limo to anyone! Attached picture of my excited daughter, Hallie, on her 12th!

We had Bob as our driver on Friday evening. He took a group of kids to Crown Center and the Plaza. He did an excellent job, we were thrilled with the service. Bob was great. I wanted to see if he had found two tiara's that were left in the limo. Could you give me a phone call on Monday and let me know if those have been found. I would really appreciate it. Thanks again. Sincerely, Gregg Brown